Packing
What should you do before leaving home?
You bought a ticket on the Smartavia flight, yay! What next?
Double-check your itinerary receipt
Flight number
Route
Date
All correct? If everything is in order, you can confidently continue preparing for your trip.
If you can’t find your itinerary receipt, don’t worry reach out to us, and we’ll help you (Select the category "Ticket Issuance. Booking Management" and the subtopic "Request Itinerary Receipt").
Pack mindfully, so you don't have to search for shorts amoung the winter shoes
Make sure everything fits the rules
The items you’re bringing on board as carry-on luggage and/or the checked baggage you’ll hand over at check-in must comply with our guidelines:
- carry-on luggage for all fares — 1 item, 10 kg, 40×30×20 cm;
- checked baggage for Smart — 1 item, 10 kg, with total dimensions (length + width + height) not exceeding 203 cm;
- checked baggage for SmartPro — 1 item, 23 kg, with total dimensions (length + width + height) not exceeding 203 cm.
This is important for avoiding extra charges at the airport, otherwise you'll have to pay extra at the airport.
In case you overpacked
Don't worry — just purchase the necessary services on our website. And it's cheaper than paying at the airport.
By the way, aside from your carry-on, there are additional personal items you can bring into the cabin. Lastly, make sure your belongings don’t contain any prohibited items.
«3 hours earlier is better, than 1 minute later» — William Shakespeare
Manage your time
Getting to the airport, checking in, and passing through security can sometimes take longer than expected.
Plan your departure from home ahead of time
We recommend arriving at the airport at least 2 hours before departure. Trust us, it will give you peace of mind, and we’ll be relieved knowing our passenger is on time.
If you’re traveling with only standard carry-on luggage and want to save time, we have a great option 👇
1
Check-in online on the website
Online-check-in is available if there is 3 - 24 hours left. от 3 до 24 часов. we’ll send you an email reminder that it has started.
2
Go straight to the security check, if you fly baggage-free
We recommend printing the boarding pass in advance. So you can head straight to security, skipping the check-in counter.
Don't forget the pasport, so the ticket doesn't turn into a souvenir
Check your documents before leaving
Make sure you have your passport or another document used to book your ticket. It’s important that it is valid for your trip and that the details on the ticket match the details in the document you’ll use to fly.
Don’t forget your boarding pass if you checked in online.
Bring along a small joy that will make your trip more comfortable
Think ahead about your comfort on board
Choose clothes for your flight that are both comfortable and warm. If your ears tend to pop during takeoff and landing, bring some hard candy or chewing gum—it’s tasty and will make it easier on your ears.
Speaking of snacks, feel free to bring a light snack with you. If you didn’t have time to prepare one, we’ll offer you options from our paid menu on board.
For those who enjoy a meal in the air, there’s another option 👇
Smart-лайфхак
Enjoy having a meal up in the air?
On several flights you can order order a meal in advance
Snack
В menu Showed what's available for order.
Water
Don't worry about water — we'll bring it to you, as soon as you hit the call button.
Can't wait to see you at the airport