View flight details and manage your order yourself
Online check-in starts 24 hours and ends 3 hours before the flight departure.
During the purchase and later |
Service cost(depends on the route) |
|
|---|---|---|
| «Comfort» SeatIn the first row of the plane and in the row by the emergency exit. Restrictions on service availability. | from 1 190 ₽ | |
| Window and aisle Seats In the front rows | from 349 ₽ | |
| Window and aisle Seats In the last rows | from 349 ₽ | |
| Middle Seats All rows | from 349 ₽ | |
During the online check-in |
Service cost(depends on the route) |
|
|---|---|---|
| «Comfort» SeatIn the first row of the plane and in the row by the emergency exit. Restrictions on service availability | from 1 290 ₽ | |
| Window and aisle Seats In the front rows | from 399 ₽ | |
| Window and aisle Seats In the last rows | from 399 ₽ | |
| Middle Seats All rows | from 399 ₽ | |
At the check-in desk at the airport |
Service cost(depends on the route) |
|
|---|---|---|
| «Comfort» SeatIn the first row of the plane and in the row by the emergency exit. Restrictions on service availability | from 1 190 ₽ | |
| Seat selection All rows | 350 ₽ | |
| Blocking the adjacent seat More | 1 000 ₽ | |
If you have purchased the "Seat Selection" service, we recommend printing or saving the receipt on your phone. It will be sent to your email after payment. Wait for your turn to check in and drop off your luggage, and inform the staff at the check-in desk that you have paid for "Seat Selection.".
The "Seat Selection" service is not available for unaccompanied minors and passengers traveling with pets in the cabin. They will be assigned to seats specifically designated for these categories of passengers.
Contact a staff member at the check-in desk at the airport. Blocking the adjacent seat is only possible if there are available seats on the flight.
Service cost — 1000 ₽.
If you belong to one of these categories and have paid for a "Comfort" seat, we will try to reassign you to a similar available seat. If none are available, we will place you in any other free seat in the cabin. Unfortunately, in this case, a refund for the seat selection will not be possible.
The service will be canceled.
If you decide to change your travel route or date and notify us in advance - before the original flight time, the money for the services will be refunded.
The refund is processed at the place where the service was purchased. For the "Seat Selection on Board" service, it is necessary to re-register and pay for the service.
We will provide a full refund for additional services if you decide to cancel them and submit your request to us at least 24 hours prior to the departure time.
A voluntary refund is not available if there are less than 24 hours remaining until departure. A refund is also not issued after the departure time has passed.
If you have to refuse the flight for compelling reasons or if we had to change the aircraft type on your flight, and the new aircraft does not have the possibility to seat you in the paid seat, we will refund the full cost of the service.
