Travel Care Guide
Your parents in the air — your peace of mind on the ground.
For the International Day of Older Persons, we have released a free guide for organizing a comfortable and safe journey for elderly people. The project was created with the participation of experts from the "Dolgo i Schastlivo" charitable foundation, which provides targeted assistance to elderly people in difficult life situations and also supports leading geriatric inpatient facilities.
Our guide is the first of its kind on the Russian aviation market; it reminds us of the importance of supporting seniors and emphasizes one of Smartavia's concepts for creating comfortable flight conditions for passengers of all ages.
The guide covers 9 key topics and includes advice on trip preparation, reducing anxiety, recommendations for the contents of carry-on luggage considering medical indications and individual passenger habits, tips for navigating the airport at all stages of pre-flight formalities, information on additional opportunities for elderly people from airlines and airports, procedures for flight delays, and much more. The materials are intended for everyone who assists elderly people on their journeys — relatives, companions, and volunteers.