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Rules for the service "Unaccompanied minors"
Please note that children without a properly completed "Notification of special attention" will not be accepted for transportation. We kindly ask you to familiarize yourself with the rules.
On direct (non-stop) domestic flights of the airline, the service for transporting children aged 5 to 12 years unaccompanied by adults is provided. At the request of the parents (guardians), this service may also be applied to children over 12 years old.
The child's age is determined as of the date of transportation from the departure airport (point) specified in the ticket.
The service can be arranged at the airline's call center or at its sales office when purchasing a ticket and providing all necessary documents no later than 3 hours before the check-in for the flight. The service fee is 100% of the applicable normal or special fare.
Only the legal representatives of the child—parents, adoptive parents, guardians, or custodians can arrange this service.
Conditions for providing the service
- before purchasing the airline ticket, parents (or legal representatives) must complete the "Notification of Special Attention" in four copies, indicating the child's gender, age, full name, citizenship, flight details, date and flight number, and information about the accompanying and meeting persons (full name, passport details, phone number, address). The "Notification of Special Attention" must be completed at a travel agency or at the airline's sales office on a special form;
- accompanying persons must remain at the airport until the flight departs;
- parents (or legal representatives) are required to ensure that someone meets the child at the arrival airport;
- A fee is charged for arranging the transportation of an unaccompanied child; details of the fee can be found via the provided link.
When traveling outside the Russian Federation or entering the territory of the Russian Federation, children who are citizens of the Russian Federation and under 18 years old flying unaccompanied must have a notarized (or consular) consent (power of attorney) for departure from their parents, guardians, adoptive parents, or custodians in addition to a mandatory foreign passport with a visa. If the child is traveling for more than three months, this consent must also be certified by guardianship authorities in accordance with the procedure established by the Government of the Russian Federation.